VIEW UPDATE BUYERS LIST
Vehicle Submission & Contact Standards
Facilitator Communication Rules (EST Time Zone)
📞 Call Hours:
Mon–Fri 09:00 – 18:00 EST
Sat 10:00 – 14:00 EST
Sun Closed
💬 Message Hours:
Mon–Fri 08:00 – 20:00 EST
Sat 09:00 – 16:00 EST
⏰ Outside these hours, messages receive an auto-reply and are reviewed next business day.
All vehicles must be sent in one message following this exact format 👇
Required info (copy + fill):
VIN:
Year:
Make/Model/Trim:
KM:
Asking Price:
Location (City, Province):
Condition Note:
BOS/Sticker Included: Yes/No
Attach 2 images (required):
1️⃣ VIN_BOS.jpg → Bill of Sale (full-page, clear photo)
2️⃣ VIN_STICKER.jpg → Window Sticker (Monroney, clear photo)
File naming example:
JTJBG11A702345678_BOS.jpg
JTJBG11A702345678_STICKER.jpg
VIN: JTJBG11A702345678
Year: 2025
Make/Model/Trim: Lexus LX600 F Sport
KM: 15,400
Asking: CAD $84,900
Location: Toronto, ON
Condition: Accident-free, 2-owner
BOS/Sticker Included: Yes
(Images attached: JTJBG11A702345678_BOS.jpg, JTJBG11A702345678_STICKER.jpg)
💼 Primary Channel (required):
➡️ Pumble → Send to: Manager
Subject: Vehicle Submission — VIN: <17 Digits>
⚠️ Pumble submissions are reviewed first. WhatsApp and SMS are backups only.
Q: What’s a BOS?
A: Bill of Sale — photo of the full sales document showing VIN and seller info.
Q: What if the sticker is missing?
A: Write “Sticker missing” under BOS/Sticker field; review priority drops.
Q: Can I add car photos?
A: Optional — name them VIN_PHOTO1.jpg, VIN_PHOTO2.jpg.
❗ All vehicles must be sent via Pumble first.
❗ Submissions not following this format will not be reviewed.
❗ Calls or texts outside business hours = auto-reply only.
❗ Use your real name or company when submitting.